Support

At BetPalace Casino, we understand the importance of being there when you need us the most. Our dedicated support team is available 24/7, ensuring you always have access to assistance, day or night. Whether it's a question about your account, transactions, or gameplay, we're here to resolve your queries promptly and efficiently.

Convenient Contact Options

• Live Chat : Connect instantly with our friendly customer service agents, ready to help you in real-time. Typical response time: Instant.
• Email : Drop us an email at info@betpalacecasino.com . We strive to reply within 2 hours .
• Phone Support: Prefer to speak directly with our support team? Feel free to call us on:
  • +254-705-290-085
  • +254-739-290-085
  • +254-777-290-085 Typical response time: Immediate.

Quick Solutions at Your Fingertips

In a hurry? Our comprehensive FAQ and Help Center contain answers to the most common queries regarding gameplay, account verification, deposits, withdrawals via Mpesa, and promotions including our exciting Welcome Bonus of 50% up to KSh2500 and other promotions like Free Spins and No Deposit offers.

A Team Committed to Your Satisfaction

Rest assured, our support team members are knowledgeable, approachable, and committed to solving your concerns swiftly. We pride ourselves on creating a reassuring environment so players can feel comfortable and confident in reaching out for support.

At BetPalace Casino, help is always just a click or call away. We look forward to assisting you!